New MacBook Air & iPad Pro Released & Available to Order Now!

MacBook Air Update Features Magic Keyboard, iPad Pro Gets a Trackpad

In a widely expected update, Apple has introduced a new MacBook Air that replaces the much-maligned butterfly keyboard with the new Magic Keyboard. The MacBook Air also gains faster processors, enhanced graphics, and more storage options, all for $200 less than before.

Apple also threw back the curtains on an updated iPad Pro that will be compatible with a new iPad Pro-specific Magic Keyboard that includes a trackpad. The iPad Pro is available now, but the Magic Keyboard won’t ship until May.

MacBook Air Gains Magic Keyboard, Faster Performance, and Other Enhancements

In an effort to eliminate the hated butterfly keyboard from the Mac line, Apple has released an updated MacBook Air that features the scissor-key Magic Keyboard introduced last year in the 16-inch MacBook Pro. That keyboard has received highly positive reviews, and we’re happy to see it appear in the MacBook Air. (Look for a new model to replace the current 13-inch MacBook Pro soon as well.) The Magic Keyboard includes 12 function keys as well as a Touch ID sensor, but no Touch Bar.

Apple significantly improved the MacBook Air’s performance by providing a choice of 10th-generation Intel Core processors, including the model’s first quad-core processor option. The base level 1.1 GHz dual-core Intel Core i3 is probably pretty slow, but upgrading to a 1.1 GHz quad-core i5 is only $100 and a 1.2 GHz quad-core i7 is just $250.

Graphics should be noticeably speedier as well, thanks to the switch to Intel Iris Plus Graphics. The MacBook Air can now drive a 6K display too if you have a Pro Display XDR.

Apple also doubled the base level of storage to 256 GB, and you can increase that to 512 GB ($200), 1 TB ($400), or 2 TB ($800).

Minor enhancements include True Tone technology for more natural images on the 13-inch Retina display, “wide stereo sound” for the speakers and support for Bluetooth 5.0.

As welcome as all these changes are, the best news is that Apple simultaneously dropped the MacBook Air’s price. The entry-level model now starts at $999, and it’s available to the education market for just $899.

iPad Pro

We were waiting for the Magic Keyboard to come to the MacBook Air, but we had no inkling that Apple was going to add a trackpad option to the iPad Pro. It will come in the form of the new Magic Keyboard, due in May, and will require iPadOS 13.4, slated for late March. Apple says it will be easy to use, with the pointer transforming to highlight user elements appropriately as the user moves their finger across the trackpad. What it won’t be is cheap, at $299 for the 11-inch model and $349 for the 12.9-inch model. (The second-generation Apple Pencil and an updated Smart Keyboard Folio remain available.)

The other unexpected change in the new iPad Pro is the addition of the new LiDAR Scanner. LiDAR (light detection and ranging) is a way of measuring distance with reflected laser light. It’s commonly used in self-driving cars, but Apple is instead using it to beef up the iPad Pro’s augmented reality (AR) capabilities. It offers existing ARKit apps instant AR placement, improved motion capture, and people occlusion. Apple also uses it to improve the Measure app. We can’t help but think Apple is testing the technology for future AR goggles.

Less surprising improvements include a new processor—Apple’s custom A12Z Bionic chip—and a dual-camera system that combines a 12-megapixel wide camera and a 10-megapixel ultra-wide camera that zooms out two times to capture a much wider field of view. The iPad Pro also now boasts five microphones for capturing audio and four speakers that automatically adjust to any orientation.

Pricing for the iPad Pro itself hasn’t changed. The 11-inch model starts at $799, with the 12.9-inch model at $999. Both come with 128 GB of flash storage, up from 64 GB in the previous models, and you can buy more storage: 256 GB (add $100), 512 GB ($300), or 1 TB ($500). Cellular connectivity costs an extra $150.

Mac mini

Last and but not least, Apple announced that the standard configurations of the Mac mini now have twice as much storage as before. That means the $799 configuration comes with 256 GB and the $1099 configuration comes with 512 GB. 1 TB and 2TB configurations remain available, and there are no other changes.

(Featured image by Apple)

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What to Do If You Run out of iCloud Storage Space

By default, Apple gives every iCloud user 5 GB of storage space. That disappears quickly, given how it’s shared between iCloud Mail, iCloud Drive, iCloud Photos, Messages, and iCloud-enabled apps.

Apple will, of course, sell you more iCloud space. $0.99 per month gets you 50 GB, $2.99 per month provides 200 GB, and for $9.99 per month, you can use a whopping 2 TB. The latter two plans can even be shared with others in your Family Sharing group.

As we’ve noted elsewhere, using iCloud Photos almost certainly requires you to pay for extra storage. But if you’re paying $2.99 per month and nudge up against the 200 GB limit, you may not be enthused about increasing your payment to $9.99 per month when you’re unlikely to need anywhere near 2 TB.

That said, you don’t want to run out of storage space. Email to your iCloud email address will be rejected, photos won’t upload from your iPhone, and app data will fail to sync. Happily, Apple alerts you when you’re running low on space, before things get bad.

It’s often easy to recover space that’s not being used in a helpful way. First, check how much space you have and how much you’re using. In macOS 10.14 Mojave, look at the graph at the bottom of System Preferences > iCloud. In 10.15 Catalina, the graph is in System Preferences > Apple ID > iCloud. In iOS, you’ll find a similar graph at Settings > Your Name > iCloud.

Then, to clear space, work through these five approaches.

1. Remove Unnecessary iCloud Device Backups

The biggest win comes from deleting iCloud device backups for devices you no longer use. It’s common for these to stick around, so if you recently upgraded from an iPhone X to an iPhone 11 Pro, the iPhone X backup is probably still consuming gigabytes.

Navigate to Settings > Your Name > iCloud > Manage Storage > Backups to see what you have. If you find backups for a previous iPhone or iPad, tap it and then tap Delete Backup.

2. Delete Unnecessary Data from iOS Apps

While you’re in the iCloud Storage screen (the leftmost screenshot above), look through the other apps at the top of the list. The Photos app will likely be using the most storage, but all you can do to minimize its space usage is delete unnecessary screenshots, duplicate photos, and accidental videos from Photos. That will likely require lots of manual effort.

However, some other apps—think about third-party camera or video apps—may be using space unnecessarily. Investigate any apps reporting a lot of usage in the iCloud Storage screen, and if possible, clear out the unnecessary data.

Finally, consider Messages. If you regularly trade photos and videos in chats, it could be another place you can save significant space. In the iCloud Storage screen, tap Messages > Top Conversations to see which conversations are the largest. Tap one to switch to Messages, tap the person’s avatar at the top of the conversation, tap the Info button, scroll down to see the photos, and tap See All Photos. Tap Select, tap photos you have no desire to keep within that Messages conversation, and then tap Delete at the bottom-right of the screen.

3. Avoid Backing Up Apps with Massive iCloud Data Stores

If one of your apps is storing a lot of data that you don’t want to delete, but that you don’t care if it were to be lost, you can prevent it from being backed up by iCloud Backup and reduce the size of your backups.

To find such apps, navigate to Settings > Your Name > iCloud > Manage Storage > Backups and tap the name of the device you’re on. That screen shows which apps consume the most space in your backup. Tap the toggle switch next to an app to stop backing it up and delete its data from your backup.

4. Scan for and Delete Large Files in iCloud Drive

It’s hard to know if you’re likely to be using lots of space in iCloud Drive—it all depends on what iCloud-savvy apps you use and if you store other files in iCloud Drive via the Mac’s Finder or the Files app in iOS.

There’s no need to guess, however, thanks to free Mac apps that help you identify especially large files and folders. Our favorites are GrandPerspective and OmniDiskSweeper. GrandPerspective uses a graphical view so you can see at a glance where your space is going, whereas OmniDiskSweeper opts for a classic text-based approach that gives you hard numbers. In GrandPerspective, choose File > Scan Folder and select iCloud Drive in the sidebar of the Open dialog. For OmniDiskSweeper, choose File > Size Folder.

Whichever app you use, it’s easy to select large files or folders and click Delete (GrandPerspective) or Trash (OmniDiskSweeper). You may have to set an option in GrandPerspective > Preferences to enable deletions if its Delete button is disabled.

5. Delete Old Email from iCloud Mail

All the email you store at iCloud counts against your free space, so it can be worth clearing out unwanted old messages (and their large attachments). To delete individual messages using Apple’s Mail, just select them and click the Trash button in the toolbar. Some messages are much bigger than others, however, and to find them, choose View > Sort By > Size. That puts the largest messages at the top.

Of course, deleting messages normally just moves them to the Trash mailbox; to reclaim the space they occupy on iCloud, choose Mailbox > Erase Deleted Items > AccountName. Once you do that, the messages are gone for good.

If you want to remove an entire mailbox and its contents, select it in the sidebar and choose Mailbox > Delete Mailbox. That deletes all of its messages immediately and can’t be undone.

When you put all these space-clearing techniques together, you’ll likely be able to clear enough cruft that you won’t have to pay Apple for more iCloud storage space. But if you’re uncomfortable deleting such data, there’s no shame in upgrading to a larger iCloud storage plan.

(Featured image by stokpic from Pixabay)

iPhone Reporting “No Service” When You Know There’s a Signal?

Have you ever seen the dreaded “No Service” label at the top of your iPhone’s screen, even when you’re pretty sure there should be cellular reception? It’s not common, but the iPhone’s cellular radio can occasionally get confused. Luckily, you can easily fix the problem. Open Control Center (swipe down from the upper-right corner on an iPhone X or later or an iPad; or up from the bottom on an earlier iPhone) and tap the airplane icon to put the iPhone in airplane mode. That turns off the cellular radio. Wait a few seconds and tap the airplane icon again to re-enable the cellular radio. If that doesn’t work, power-cycle your iPhone by holding the side or Sleep/Wake button until you see the Power Off slider. Slide it to turn the iPhone off, then press and hold the side or Sleep/Wake button again until the iPhone restarts.

(Featured image based on an original by Pexels from Pixabay)

Make Your Mac More Useful by Managing Menu Bar Icons

If your Mac is anything like ours, it’s suffering from an infestation of menu bar icons. Sure, the Wi-Fi menu is essential, and many others can be helpful. But if you have too many, or they’re in random order, finding one when you need it can be frustrating. You can employ two techniques to increase the accessibility of your menu bar icons:

  • Delete any Apple-provided status icon you don’t use by holding down the Command key and dragging it off the menu bar. (To put it back, select the “Show icon-name status in menu bar” checkbox in the associated System Preference pane.) Command-dragging to delete won’t work for most apps with a menu bar icon; for them, look for a preference in the app itself.
  • Rearrange the menu bar icons in an order that makes sense to you by Command-dragging them around. You can’t move the Notification Center icon or put anything to its right, but every other icon is movable.

(Featured image based on an original by Patrick Ward on Unsplash)

Strategies for Moving from Mojave to Catalina

For some Mac users, macOS 10.15 Catalina is no longer a choice. That’s because the new 16-inch MacBook Pro and the 2019 Mac Pro that Apple released late last year ship with Catalina installed and can’t run any previous version of macOS.

But for most people, it’s time to consider an upgrade to Catalina. Most backup software now works with Catalina’s bifurcated drive approach that puts the system on a separate, read-only volume from your data and apps. We’ve all had several months to come to terms with the fact that old 32-bit apps won’t even launch in Catalina. And Apple has shipped several updates that bring Catalina to version 10.15.3, addressing most of the complaints users had with the initial release.

If you are ready to try Catalina but still want to use 10.14 Mojave, we have some advice for how to make that happen. This could be the case for someone who has purchased a new Mac that does support Mojave but came with Catalina installed, for someone who wants to test Catalina while still using Mojave, or for someone who wants to move on to Catalina but has a 32-bit app that they aren’t ready to say good-bye to.

Downgrade from Catalina to Mojave on Some New Macs

Apple has started installing Catalina on new Macs other than the 16-inch MacBook Pro and 2019 Mac Pro, but since these older Macs can still run Mojave, it’s possible—if a bit tricky—to downgrade them to Mojave.

System engineer Armin Briegel has worked out a way of downgrading new Macs to Mojave. First, you create a Mojave Installer USB drive. To use that drive to boot a Mac with a T2 security chip, you must allow external booting from the Security Utility on the Recovery partition. Once you’ve booted from your Mojave Installer drive, use Disk Utility to erase the entire internal drive. Then install Mojave.

Use Virtualization to Keep 32-bit Apps Running

For some people, what’s keeping them on Mojave is a single 32-bit app that will never be updated in an appropriate fashion. Quicken 2007 falls into this category, as does the ScanSnap Manager app for the ScanSnap S1300, S1500, and S1500M scanners. Sure, you can get a current version of Quicken, but it may not do precisely what you want, and Fujitsu would be happy to sell you a new ScanSnap scanner that does come with 64-bit software, but then you’ll have to figure out what to do with your old scanner.

So if you’re ready to upgrade to Catalina in general but need to maintain access to one or two apps, one solution is virtualization software: either Parallels Desktop or VMware Fusion. Both apps let you run nearly any operating system—including older versions of macOS like Mojave—in a virtual machine. In essence, they fool the guest operating system, whether it’s Mojave or Windows, into thinking it’s running normally on a computer when it’s actually running in a virtual environment.

These apps cost about $80, and while there’s a bit of work in setting them up (the screenshot below shows the option for installing Mojave in Parallels Desktop during setup), once you have them configured, it’s easy to run older apps alongside newer ones with little or no performance hit. This approach is also perfect for a 16-inch MacBook Pro or Mac Pro that can’t run Mojave in any other way.

Install Catalina and Mojave on Separate APFS Volumes and Switch Boot

Finally, there’s one other option that lets you switch back and forth between Mojave and Catalina, assuming your Mac supports Mojave. You can create an APFS volume on your internal drive and install another version of macOS on that. It’s easy, and Apple provides full instructions. The only problem with this approach is that you’ll have to restart to switch operating systems, whereas both are available simultaneously with the virtualization solution.

First, make sure you have at least one current backup of your Mac, since it’s foolhardy to adjust your drive structure without one. Next, in Disk Utility, select your internal drive, choose Edit > Add APFS Volume, and click Add. We recommend naming the drive such that it will be clear what’s on it.

Then boot into macOS Recovery and install the desired version of macOS on your new volume. The keys you hold down to get into Recovery determine which version of macOS you’ll get:

  • Command-R reinstalls the latest version of macOS that was installed on your Mac.
  • Command-Option-R upgrades to the latest version of macOS that’s compatible with your Mac.
  • Command-Shift-Option-R reinstalls the version of macOS that came with your Mac, or the closest version still available.

Choose Reinstall macOS from the macOS Utilities window and proceed from there.

Once the installation is complete, to switch from one version of macOS to another, open System Preferences > Startup Disk, choose the desired volume to boot from, and then click Restart. Or, press Option at startup and select the desired volume from the Startup Manager screen.

Needless to say, the decision about when and how to upgrade to Catalina isn’t a trivial one, so feel free to contact us to discuss your particular situation or to get help with any of the procedures that we’ve described in this article.

(Featured image by Apple)

The Fastest Way to Change Wi-Fi Networks in iOS 13

Historically, picking a new Wi-Fi network has required you to open the Settings app and tap Wi-Fi, forcing you to unlock your iPhone or switch away from what you were doing. In iOS 13, however, Apple added a better way to connect to a new Wi-Fi network. Open Control Center (swipe down from the upper-right corner on an iPhone X or later or an iPad; or up from the bottom on an earlier iPhone), press and hold on the network settings card in the upper-left corner to expand it, and then press and hold on the Wi-Fi icon to reveal a list of Wi-Fi networks. Tap one to switch to it.

(Featured image by Paul Hanaoka on Unsplash)