Here is a way to recover hard drive space on your Mac. If you’ve been good about backing up your iOS devices to iTunes on your Mac or to iCloud, give yourself a gold star! Both backup destinations are fine, but there’s one potential downside to iTunes backups: they can consume a lot of space on your Mac’s drive. In iTunes, go to iTunes > Preferences > Devices, where you’ll see all the iOS device backups that iTunes has stored. If there are multiple older backups or any for devices you no longer own, you can get rid of them. Control-click the offending backup, and choose Delete. Or, if you want to check how large a backup is first, instead choose Show In Finder, and then in the Finder, choose File > Get Info. When you’re ready, move the selected backup folder to the Trash.
Poll a room of Apple experts about the one topic they can’t stop talking about and many will launch into frustrated rants about how too few people back up. Backups are always important since you can never predict when your Mac or iPhone will be lost or stolen, melt in a fire, or just break. But one time when backups are especially important is before you upgrade to a major new operating system. If you’re thinking “What could go wrong?” the answer is, “Lots, and wouldn’t you like to be able to revert instantly if something does?”
On the Mac side, there are plenty of ways to back up, and a bootable duplicate made with SuperDuper or Carbon Copy Cloner is the best insurance right before you upgrade to macOS 10.14 Mojave. More generally, backing up with Time Machine ensures that you can not only restore your entire drive if necessary, but also easily recover a previous version of a corrupted file. Finally, since a fire or flood would likely destroy your backup drive along with your Mac, we always recommend an offsite backup made via an Internet backup service like Backblaze.
What happens if you don’t back up and your Mac gets damaged such that you can’t access important data? That’s when things get expensive, and if you have a 2018 MacBook Pro, you have even fewer options.
Historically, it was relatively easy to remove a drive from a broken Mac and recover the data from it. Data recovery got harder with solid-state storage, and even more so with the introduction of the first MacBook Pro with Touch Bar, thanks to Apple’s new T2 encryption chip, which encrypts data on the drive. To simplify last-ditch data recovery, Apple put a special port on the MacBook Pro’s logic board and provided a custom recovery tool for Apple Authorized Service Providers. With the 2018 MacBook Pro, however, Apple removed that port, so only data recovery specialists like DriveSavers can recover data from such damaged machines, and only then if they have the user’s password.
So please, back up your Mac before something goes wrong. It’s fast, easy, and inexpensive to get started, and we’re happy to help.
We’ve all seen, if not experienced, a broken iPhone or iPad. They’re durable little devices, but they won’t necessarily survive a drop onto a sidewalk or into a toilet (yeah, it happens). And it’s way too easy to forget your iPhone at the gym or in a restaurant. So a backup is necessary if you don’t want to risk losing precious photos or having to set up a new device from scratch. Plus, just as with a Mac, things can go wrong during major iOS upgrades.
With iOS, though, you don’t need extra software or hardware. Apple provides two ways of backing up your iPhone or iPad, iTunes and iCloud. Neither is necessarily better or worse, and you can—and should!—use both for added safety. We’ve seen situations where an iPhone would refuse to restore its files from iTunes but would from iCloud.
To back up to iCloud, go to Settings > Your Name > iCloud > iCloud Backup, turn the switch on, and tap Back Up Now. For backups to happen automatically in the future, you must have sufficient space in your iCloud account (you get 5 GB for free and can buy more), and your device must be on a Wi-Fi network, connected to power, and have its screen locked.
To back up to iTunes, connect your device to your Mac via a Lightning-to-USB cable, launch iTunes, and click the device icon to the right of the media menu.
Then, in the Backups section, click Back Up Now. If you’re prompted to encrypt your backups, we encourage you to agree since otherwise your backup won’t include passwords, Health information, or HomeKit data. For automatic backups via iTunes, select This Computer. After that, every time you plug into your Mac, it will back up.
If you have sufficient iCloud storage, we recommend backing up automatically to iCloud because its automatic backups work well at night when you’re charging your devices. Then, make extra backups to iTunes whenever you think you might need to restore, such as when you’re getting a new iPhone or iPad, or when you’re about to upgrade to a new version of iOS.
The writing is on the wall: Apple doesn’t want us downloading or managing iOS apps on our Macs anymore. Most of the changes in iTunes 12.7 revolve around features Apple removed, including ringtone management and iTunes U. But the kicker is the removal of the iOS App Store and support for app syncing. This means you won’t be able to click a link on a Web site on your Mac to download an iOS app to iTunes, nor will you be able to use iTunes to choose which apps are on your iOS device. You can’t even customize Home screen layouts from within iTunes. All those tasks must now be done on your iOS device. You can still back up your iOS devices to iTunes—but if you have to restore, your apps will be downloaded from the App Store.
iOS 10.3, which Apple released in March 2017, had a number of notable changes, along with one minor tweak that could cause confusion. In iOS 10.2 and earlier, if you wanted to change your iCloud, iTunes, or App Store settings, you’d tap Settings > iCloud or Settings > iTunes & App Store. In iOS 10.3, however, Apple combined all these settings and more into a new Apple ID menu item that’s labeled with your name and prominently positioned at the top of the Settings app. In that Apple ID screen, you can control every aspect of your account, including personal information, passwords, security options, payment details, iCloud syncing, iTunes and App Store downloads, Family Sharing, and all your devices. Take a minute to scan through everything that’s possible so the next time you need to adjust one of these settings, you’ll remember where to go.
We’ve all misheard song lyrics, such as the famous “Hold me closer, Tony Danza” instead of “Hold me closer, tiny dancer” in Elton John’s “Tiny Dancer.” If you’re an Apple Music subscriber and using iTunes 12.5, you can check to see whether what you heard is really what the artist wrote by clicking the Lyrics button in either the Up Next popover or the MiniPlayer window. Alas, Apple can’t show lyrics for every song, so you may not always get an answer to “Did he really say that?!?”