Apple Authorized Mac Repair & Upgrades

Service and Support from the people that know your Apple best.

Apple Premium Service Provider

Apple Authorized iPhone / iPad / iPod Repair

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Are you covered under warranty or AppleCare? Check your Warranty Coverage

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As an Apple Premium Service Provider, iStore works directly with Apple to provide in-warranty and out-of-warranty repairs on all Apple products.  iStore is the only Apple Premium Service Provider in South Carolina. We offer walk-in service for all Mac, iPhone* iPad, iPod, Apple Watch and Beats repairs. All of our technicians are Certified by Apple, and must qualify on every new Apple product. Our service team has been recognized by Apple multiple times as one of the best in the entire Southeast. With our 25 years of combined experience you can be confident that we will fix it quickly and correctly. There is no fee for in-warranty repairs. All parts and labor associated with the repair will fall under the warranty. If it is something that would not be covered by your Apple Limited Warranty or AppleCare i.e. email issues, or software issues, there will be a service charge of $60. Data transfer and/or recovery is not covered by AppleCare.

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Things to know before bringing in your Apple product for service:
Know your admin password  / Backup your data
The average turn-around for Mac repairs is 1-2 business days.
The average turn-around for iOS device replacement is 2-4 business days.

Check My Repair Status.
 
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Mac Repair Price Guide

Service Price
AppleCare Repair* FREE
Diagnostic Fee (applied to repair labor) $60.00
In-Store Backup / Data Transfer $99.00
Hardware Flat Labor Rate $149.00
Laptop Hard Drive Labor ⁱ $89.00
Software Flat Labor Rate $89.00
Data Recovery Varies

* Items NOT covered under warranty include, but are not limited to: troubleshooting software corruption and conflicts, data backups and recovery, dirty, dusty, or abused machines, third party products and related software, printers, removal of objects from optical drives and other ports, and anything Apple considers to be physical/accidental damage/abuse, etc.  ⁱ Excludes customer data. Data recovery is one of our specialties at iStore. We offer a full line of data recovery and transfer options for Macs, PC’s, and external hard drives as well as SSD and flash memory. Please visit us in-store for details.

Mac Upgrades & Services:

Ram Upgrades – Installed while you wait.
Hard Drive and SSD Upgrades
Hard Drive and Solid State Drive Upgrades
System Optimization & Malware Removal

Contact Us - Service

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Business Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday 12:30-PM – 5:30 PM

101 N. Main St. Ste. I Greenville, SC 29601-4841
Phone: 864-236-8383 Fax: 864-236-8504

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