Apple Authorized Mac Repair & Upgrades
Service and Support from the people that know your Apple best.
Apple Authorized iPhone / iPad / iPod Repair
Are you covered under warranty or AppleCare? Check your Warranty Coverage
As an Apple Premium Service Provider, iStore works directly with Apple to provide in-warranty and out-of-warranty repairs on all Apple products. iStore is the only Apple Premium Service Provider in South Carolina. We offer walk-in service for all Mac, iPhone* iPad, iPod, Apple Watch and Beats repairs. All of our technicians are Certified by Apple, and must qualify on every new Apple product. Our service team has been recognized by Apple multiple times as one of the best in the entire Southeast. With our 25 years of combined experience you can be confident that we will fix it quickly and correctly. There is no fee for in-warranty repairs. All parts and labor associated with the repair will fall under the warranty. If it is something that would not be covered by your Apple Limited Warranty or AppleCare i.e. email issues, or software issues, there will be a service charge of $60. Data transfer and/or recovery is not covered by AppleCare.
Things to know before bringing in your Apple product for service:
Know your admin password / Backup your data
The average turn-around for Mac repairs is 1-2 business days.
The average turn-around for iOS device replacement is 2-4 business days.
Check My Repair Status.
Mac Repair Price Guide
| Service | Price |
| AppleCare Repair* | FREE |
| Diagnostic Fee (applied to repair labor) | $60.00 |
| In-Store Backup / Data Transfer | $99.00 |
| Hardware Flat Labor Rate | $149.00 |
| Laptop Hard Drive Labor ⁱ | $89.00 |
| Software Flat Labor Rate | $89.00 |
| Data Recovery | Varies |
AppleCare+ Repair Pricing
AppleCare+ for Mac gives you expert telephone support and additional hardware coverage up to three years from the day you bought your Mac. It also includes up to two incidents of accidental damage coverage. Each incident has a service fee, as shown. If you didn’t buy AppleCare+ with your Mac, you can buy it within 60 days of your Mac purchase if your product isn’t damaged.
The following prices are for Apple repairs with AppleCare+ accidental damage coverage.
| Model | Screen or external enclosure only (with AppleCare+) | Other damage (with AppleCare+) |
|---|---|---|
| All Mac desktops and Mac notebooks with AppleCare+ | $ 99 | $ 299 |
These fees apply in the United States. All prices are in U.S. dollars ($) and are subject to tax.
Apple Limited Warranty and AppleCare+ benefits are in addition to your rights under consumer law.
AppleCare+ does not cover excessive physical damage, including catastrophic damage due to liquid contact or submersion, or damage caused by the presence of hazardous materials. Devices modified by unauthorized service providers are not eligible for AppleCare+ accidental damage coverage unless all original parts are returned to Apple.
See the AppleCare+ Terms and Conditions for complete details.
* Items NOT covered under warranty include, but are not limited to: troubleshooting software corruption and conflicts, data backups and recovery, dirty, dusty, or abused machines, third party products and related software, printers, removal of objects from optical drives and other ports, and anything Apple considers to be physical/accidental damage/abuse, etc. ⁱ Excludes customer data. Data recovery is one of our specialties at iStore. We offer a full line of data recovery and transfer options for Macs, PC’s, and external hard drives as well as SSD and flash memory. Please visit us in-store for details.
Mac Upgrades & Services:
Ram Upgrades – Installed while you wait.
Hard Drive and SSD Upgrades
System Optimization & Malware Removal
Business Hours
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| Sunday | 12:30-PM – 5:30 PM |
101 N. Main St. Ste. I Greenville, SC 29601-4841
Phone: 864-236-8383 Fax: 864-236-8504