If your Apple Watch issue is battery-related, see the Battery Service section.

We’ll inspect your product to determine the final service fee.

Start a service request
Identify your Apple Watch model

To learn more about these services, visit the Apple Watch service page.

Learn more about Apple Watch service

Accidental damage/screen damage

Accidental damage isn’t covered by Apple’s Limited Warranty.  Apple’s warranty is in addition to your existing consumer law rights.

If your Apple Watch screen gets damaged, you have the option to replace your Apple Watch for a fee.

If you have AppleCare+, it includes coverage for up to two incidents of accidental damage every 24 months or 36 months, depending on your model of Apple Watch. Each incident has a service fee, as shown below in the AppleCare+ service fee section.

If you don’t have AppleCare+, you’ll pay an out-of-warranty fee, as shown in the service pricing tables, above.

Battery service – United States

Apple’s Limited Warranty covers batteries that fail due to workmanship and material.  If we find that your battery is defective and is covered by warranty, consumer law, or AppleCare+, then there’s no fee. Apple’s warranty and AppleCare+ are in addition to your existing consumer law rights.

Our warranty doesn’t apply to batteries that get consumed from normal use. If your battery was consumed by normal use, you may be able to replace your Apple Watch for a battery service fee, as shown below.

If you bought AppleCare+ for Apple Watch, it includes replacement coverage for consumed batteries at no additional charge if your battery holds less than 80 percent of its original capacity.

These prices are for service directly from Apple. Pricing and terms vary at other service providers. Prices are in US dollars and are subject to tax. We’ll add a $6.95 shipping fee for out-of-warranty service if we need to ship your Apple Watch. We’ll cover the shipping costs for your Apple Watch Edition. Your replacement Apple Watch will be new or equivalent to new.

AppleCare+ service fee

If you have AppleCare+ for Apple Watch and use an incident of accidental damage, you’ll pay a service fee to replace your product, as shown below. AppleCare+ incidents can be used for screen damage.

If you have AppleCare+ and use an incident of accidental damage, you’ll pay a service fee.

AppleCare+ provides repair or replacement coverage, both parts, and labor, from Apple-authorized technicians. Service coverage includes the following:

• Your Apple Watch
• Battery¹
• For Apple Watch, included magnetic charging cable and power adapter. For Apple Watch Edition, included magnetic charging cable, power adapter, magnetic charging dock, and Lightning cable
• Coverage for up to two incidents of accidental damage,² each subject to a service fee of $69 for Apple Watch and Apple Watch Nike+, or $79 for Apple Watch Edition and Apple Watch Hermès, plus applicable tax