The following prices apply if your Apple Watch needs repair or replacement and the issue isn’t covered by Apple’s Limited Warranty, consumer law, or AppleCare+. They also apply if your coverage has expired.
If your Apple Watch issue is battery-related, see the Battery Service section.
We’ll inspect your product to determine the final service fee.
Accidental damage isn’t covered by Apple’s Limited Warranty. Apple’s warranty is in addition to your existing consumer law rights.
If your Apple Watch screen gets damaged, you have the option to replace your Apple Watch for a fee.
If you have AppleCare+, it includes coverage for up to two incidents of accidental damage every 24 months or 36 months, depending on your model of Apple Watch. Each incident has a service fee, as shown below in the AppleCare+ service fee section.
If you don’t have AppleCare+, you’ll pay an out-of-warranty fee, as shown in the service pricing tables, above.
Battery service – United States
Apple’s Limited Warranty covers batteries that fail due to workmanship and material. If we find that your battery is defective and is covered by warranty, consumer law, or AppleCare+, then there’s no fee. Apple’s warranty and AppleCare+ are in addition to your existing consumer law rights.
Our warranty doesn’t apply to batteries that get consumed from normal use. If your battery was consumed by normal use, you may be able to replace your Apple Watch for a battery service fee, as shown below.
If you bought AppleCare+ for Apple Watch, it includes replacement coverage for consumed batteries at no additional charge if your battery holds less than 80 percent of its original capacity.
Battery service
In-warranty or with AppleCare+
Battery service fee (out of warranty)
All eligible Watch models
$0
$79
These prices are for service directly from Apple. Pricing and terms vary at other service providers. Prices are in US dollars and are subject to tax. We’ll add a $6.95 shipping fee for out-of-warranty service if we need to ship your Apple Watch. We’ll cover the shipping costs for your Apple Watch Edition. Your replacement Apple Watch will be new or equivalent to new.
AppleCare+ service fee
If you have AppleCare+ for Apple Watch and use an incident of accidental damage, you’ll pay a service fee to replace your product, as shown below. AppleCare+ incidents can be used for screen damage.
Model
AppleCare+ service fee
Apple Watch and Apple Nike+
$69
Apple Watch Hermès, Apple Watch Edition
$79
If you have AppleCare+ and use an incident of accidental damage, you’ll pay a service fee.
AppleCare+ provides repair or replacement coverage, both parts, and labor, from Apple-authorized technicians. Service coverage includes the following:
Your Apple Watch
Battery1
For Apple Watch, included magnetic charging cable and power adapter. For Apple Watch Edition, included magnetic charging cable, power adapter, magnetic charging dock, and Lightning cable
Coverage for up to two incidents of accidental damage,2 each subject to a service fee of $69 for Apple Watch and Apple Watch Nike+, or $79 for Apple Watch Edition and Apple Watch Hermès, plus applicable tax
Service coverage is available only for Apple Watch and it’s original included accessories that are defective in materials or workmanship or for batteries that retain less than 80% of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at www.apple.com/legal/sales-support/applecare/applecareplus.html for full details.
AppleCare+ for Apple Watch provides coverage for up to two incidents of accidental damage from handling, each subject to a service fee of $69 for Apple Watch and Apple Watch Nike+, or $79 for Apple Watch Edition and Apple Watch Hermès, plus applicable tax.
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer. We offer this whenever you get service from us. This is in addition to rights provided by consumer law.
Apple Exchange and Repair Extension Programs*
*Current as of 05/10/20 – Subject to change from https://support.apple.com/
101 N. Main St. Ste. I Greenville, SC 29601-4841 Phone: 864-236-8383 Fax: 864-236-8504
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