Apple Authorized iPhone Repair
iStore is an Apple Premium Service Provider. Our technicians are Apple-trained, so you can trust us with all your Apple devices. What’s more, we’re recognized by Apple for exceptional customer satisfaction.
Same-day Screen Repair
Cracked iPhone screen? We can repair your damaged screen and have your iPhone back the same day. We use genuine Apple parts to deliver Apple-certified repairs, which are backed by Apple, so you’ll get your iPhone back and working exactly the way it should. Same-day service is available for iPhone 6s or newer models.* Schedule an appointment, or arrange for Priority Service and we will have it ready for pickup later that day.* Same-day service is available for iPhone 6s or newer models with an appointment Monday through Friday in most circumstances. No iPhone repairs performed on the weekends. *Same day screen repairs are not guaranteed without an appointment or Priority Service.
Before your appointment:
1.) Know your Apple ID– visit iforgot.apple.com to reset if needed.
2.) Check warranty status–visit checkcoverage.apple.com to know if you are still covered under warranty.
3.) Be sure to back up your iPhone before coming in for service. Details can be found here.
Do I need an appointment?
We recommend that you schedule an appointment to receive faster service, but do not require appointments, however depending upon service volume we reserve the right to stop taking walk-in iPhone repairs at any time based on demand. We accept walk-in repairs for iPhones Monday through Friday only (as demand and volume allow). We do not perform iPhone repairs on weekends. You can drop off an iPhone on the Weekend but our Technicians work Monday-Friday only. Walk-In repairs are done on a first come first served basis. *Same day screen repairs are not guaranteed without an appointment or Priority Service.
No iPhone repairs are performed on the weekends.
Are you covered under warranty or AppleCare? Check your Warranty Coverage
Check My Repair Status.
iPhone screen repair pricing
The repair pricing in this chart applies only to screen damage. If you have any other damage to your iPhone, you’ll pay additional costs. Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.
|iPhone model||Screen repair (AppleCare+ coverage)||Screen repair (out of warranty)|
|iPhone XS Max, iPhone 11 Pro Max||$ 29||$ 329|
|iPhone XS, iPhone X, iPhone 11 Pro||$ 29||$ 279|
|iPhone XR, iPhone 11||$ 29||$ 199|
|iPhone 8 Plus,
iPhone 7 Plus
|$ 29||$ 169|
|$ 29||$ 149|
|iPhone 6s Plus||$ 29||$ 169|
|iPhone 6s||$ 29||$ 149|
|iPhone 6 Plus||$ 29||$ 149|
|iPhone 6||$ 29||$ 129|
|iPhone SE, iPhone 5s,
|$ 29||$ 129|
If we need to replace your iPhone, the replacement will be new or equivalent to new. If your original iPhone was severely damaged by accident or abuse, you might have to pay the full replacement value.
Other iPhone repair pricing
Do you need a repair for other issues like the Home button or liquid damage?
- If your iPhone issue is covered by the Apple warranty, an AppleCare plan, or consumer law, there’s no charge. This does not include accidental damage, which requires a fee.
- If your iPhone has accidental damage and you have AppleCare+ coverage, you can use one of your accidental damage incidents to cover the repair. Each incident of accidental damage coverage is subject to an AppleCare+ service fee or a deductible, depending on your plan, as shown below.
- If your iPhone was damaged and you don’t have AppleCare+ coverage, your repair fee will vary, depending on the repair, up to the out-of-warranty fee below. These out-of-warranty prices are for repairs made by Apple. Apple Authorized Service Providers may set their own fees.
Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.
|iPhone model||Other repairs (AppleCare+)||Other repairs (out of warranty)|
|iPhone XS Max, iPhone 11 Pro Max||$ 99||$ 599|
|iPhone XS, iPhone 11 Pro||$ 99||$ 549|
|iPhone XR, iPhone 11||$ 99||$ 399|
|iPhone X||$ 99||$ 549|
|iPhone 8 Plus||$ 99||$ 399|
|iPhone 8||$ 99||$ 349|
|iPhone 7 Plus||$ 99||$ 349|
|iPhone 7||$ 99||$ 319|
|iPhone 6s Plus,
iPhone 6 Plus
|$ 99||$ 329|
|iPhone 6s, iPhone 6||$ 99||$ 299|
|iPhone SE||$ 99||$ 269|
|iPhone 5s, iPhone 5c,
|$ 99||$ 269|
|iPhone 4s||See “out of warranty” fee||$ 199|
|iPhone 4||See “out of warranty” fee||$ 149|
Your iPhone battery service might be covered by your warranty, an AppleCare plan, or consumer law. Otherwise, you’ll pay an out-of-warranty fee for battery service, as shown below.
If your iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.
|iPhone model||In-warranty or with AppleCare+||Out of warranty|
|iPhone X, iPhone XS, iPhone XS Max,
iPhone XR, iPhone 11 Pro Max, iPhone 11 Pro,
iPhone 6, iPhone 6 Plus,
iPhone 6s, iPhone 6s Plus,
iPhone 7, iPhone 7 Plus,
iPhone 8, iPhone 8 Plus,
and all other eligible models
Your iPhone might need other repairs, such as the Home button, the rear camera, or liquid damage. You might be able to use an incident of AppleCare+ accidental damage coverage for these repairs.
Not all issues are repairable. If your iPhone has catastrophic damage from an accident or it’s inoperable after unauthorized modifications, you might need to buy a replacement.
Screen repair and accidental damage fees with AppleCare+
AppleCare+ includes two incidents of accidental damage coverage. You can use an incident for screen repair or for other damage to your iPhone. Each incident has a service fee, as shown. The following prices are for Apple screen repairs with AppleCare+ accidental damage coverage.
|iPhone model||Screen repair only (AppleCare+)||Other damage (AppleCare+)|
|All iPhones with AppleCare+||$29||$99|
All prices are in US dollars and are subject to tax. If you don’t have AppleCare+, see our out-of-warranty fees.
AppleCare+ and other iPhone service pricing
|AppleCare+ and Other Pricing||Price|
|Non-Damaged, In-Warranty – Full Unit Swap||FREE|
|Data Backup / Restore||$39.00|
|Screen Only, covered by AppleCare+||$29.00|
|Damaged, covered by AppleCare+ (Full Unit)||$99.00|
|Out-of-Warranty – Battery Only Replacement**||**$49-$69|
|Out-of-Warranty – Camera Replacement (Varies by model)||$79-$149|
|iOS Restore / Software Update||$39.00|
|Out-of-Warranty – iPhone Part Level Repair Varies by device||$Varies|
*Data Backup is not covered by AppleCare and is offered as a fee-based service. Pricing subject to change. **
iPhone power issues
Some iPhone power issues are caused by factors other than the battery. If you can’t turn on your iPhone, follow these steps to see if the issue resolves.
We’ll test your iPhone to see if it has a battery issue or a different power issue. If your iPhone has a non-battery power issue, we’ll give you the repair price after we determine the cause. To identify your issue and set up service, start a service request.
Your product warranty
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn’t cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there’s an error in our records. If our warranty, your AppleCare plan, or consumer law don’t cover your repair, you’ll pay out-of-warranty fees.
Your country or region might have consumer-protection laws for some repair issues.
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer. We offer this whenever you get service from us. This is in addition to rights provided by consumer law.
Apple Exchange and Repair Extension Programs*
*Current as of 05/10/20 – Subject to change from https://support.apple.com/
- iPad Air (3rd generation) Service Program for Blank Screen Issue
- Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR
- iPhone 6s and iPhone 6s Plus Service Program for No Power Issues
- Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3
- 15-inch MacBook Pro Battery Recall Program
- Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro
- 13-inch MacBook Pro Display Backlight Service Program
- Apple Three-Prong AC Wall Plug Adapter Recall Program
- 13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program
- iPhone X Display Module Replacement Program for Touch Issues
- iPhone 8 Logic Board Replacement Program
- 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
- iPhone 7 Repair Program for “No Service” Issues
- iPhone 6s Program for Unexpected Shutdown Issues
- Multi-Touch Repair Program for iPhone 6 Plus
- Apple AC Wall Plug Adapter Recall Program
- Beats Pill XL Speaker Recall Program
- All Programs
|Saturday||Closed (Through October)|
101 N. Main St. Ste. I Greenville, SC 29601-4841
Phone: 864-236-8383 Fax: 864-236-8504