Apple Authorized iPhone Repair
iStore is an Apple Premium Service Provider.Our technicians are Apple-trained, so you can trust us with all your Apple devices. What’s more, we’re recognized by Apple for exceptional customer satisfaction.
Same-day Screen Repair
Cracked iPhone screen? We can repair your damaged screen and have your iPhone back the same day. We use genuine Apple parts to deliver Apple-certified repairs, which are backed by Apple, so you’ll get your iPhone back and working exactly the way it should. Same-day service is available for iPhone 6s or newer models.* Schedule an appointment, or arrange for Priority Service and we will have it ready for pickup later that day.* Same-day service is available for iPhone 6s or newer models with an appointment Monday through Friday in most circumstances. No iPhone repairs performed on the weekends. *Same day screen repairs are not guaranteed without an appointment or Priority Service.
Before your appointment:
1.) Know your Apple ID– visit iforgot.apple.com to reset if needed.
2.) Check warranty status–visit checkcoverage.apple.com to know if you are still covered under warranty.
3.) Be sure to back up your iPhone before coming in for service. Details can be found here.
Do I need an appointment?
We recommend that you schedule an appointment to receive faster service, but do not require appointments, however depending upon service volume we reserve the right to stop taking walk-in iPhone repairs at any time based on demand. We accept walk-in repairs for iPhones Monday through Friday only (as demand and volume allow). We do not perform iPhone repairs on weekends. You can drop off an iPhone on the Weekend but our Technicians work Monday-Friday only. Walk-In repairs are done on a first come first served basis. *Same day screen repairs are not guaranteed without an appointment or Priority Service.
No iPhone repairs are performed on the weekends.
Are you covered under warranty or AppleCare? Check your Warranty Coverage
Check My Repair Status.
iPhone screen repair pricing and iPhone service pricing
The following screen repair prices apply if:
- You need to replace your screen due to accidental damage or mishandling. Accidental damage isn’t covered by the Apple warranty.
- Your iPhone screen gets broken while it’s still under warranty and you don’t have AppleCare+ coverage.
- Your screen stops working and your iPhone isn’t covered by the Apple warranty, consumer law, or AppleCare+.
If your iPhone has additional damage that’s not limited to the screen, see the “Other damage” fees.
|iPhone model||Screen repair only||Other damage|
|iPhone XS Max||$ 329||$ 599|
|iPhone XS||$ 279||$ 549|
|iPhone XR||$ 199||$ 399|
|iPhone X||$ 279||$ 549|
|iPhone 8 Plus||$ 169||$ 399|
|iPhone 8||$ 149||$ 349|
|iPhone 7 Plus||$ 169||$ 349|
|iPhone 7||$ 149||$ 319|
|iPhone 6s Plus||$ 169||$ 329|
|iPhone 6s||$ 149||$ 299|
|iPhone 6 Plus||$ 149||$ 329|
|iPhone 6||$ 129||$ 299|
|iPhone SE||$ 129||$ 269|
|iPhone 5s, iPhone 5c,
|$ 129||$ 269|
|iPhone 4s||See “other damage” fee||$ 199|
|iPhone 4||See “other damage” fee||$ 149|
|iPhone 3GS, iPhone 3G||See “other damage” fee||$ 149|
If we need to replace your iPhone, the replacement will be new or equivalent to new. If your original iPhone was severely damaged by accident or abuse, you might have to pay the full replacement value.
Your iPhone battery service might be covered by your warranty, an AppleCare plan, or consumer law. Otherwise, you’ll pay an out-of-warranty fee for battery service, as shown below.
If your iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.
|Battery service||In-warranty or with AppleCare+||Out of warranty|
|iPhone X, iPhone XS, iPhone XS Max,
iPhone 6, iPhone 6 Plus,
iPhone 6s, iPhone 6s Plus,
iPhone 7, iPhone 7 Plus,
iPhone 8, iPhone 8 Plus,
and all other eligible models
Your iPhone might need other repairs, such as the Home button, the rear camera, or liquid damage. You might be able to use an incident of AppleCare+ accidental damage coverage for these repairs.
Not all issues are repairable. If your iPhone has catastrophic damage from an accident or it’s inoperable after unauthorized modifications, you might need to buy a replacement.
Screen repair and accidental damage fees with AppleCare+
AppleCare+ includes two incidents of accidental damage coverage. You can use an incident for screen repair or for other damage to your iPhone. Each incident has a service fee, as shown. The following prices are for Apple screen repairs with AppleCare+ accidental damage coverage.
|iPhone model||Screen repair only (AppleCare+)||Other damage (AppleCare+)|
|All iPhones with AppleCare+||$29||$99|
All prices are in US dollars and are subject to tax. If you don’t have AppleCare+, see our out-of-warranty fees.
AppleCare+ and other iPhone service pricing
|AppleCare+ and Other Pricing||Price|
|Non-Damaged, In-Warranty – Full Unit Swap||FREE|
|Data Backup / Restore||$39.99|
|Screen Only, covered by AppleCare+||$29.00|
|Damaged, covered by AppleCare+ (Full Unit)||$99.00|
|Out-of-Warranty – Battery Only Replacement**||**$49-$69|
|Out-of-Warranty – Camera Replacement (Varies by model)||$79-$149|
|iOS Restore / Software Update||$29.99|
|Out-of-Warranty – iPhone Part Level Repair Varies by device||$Varies|
*Data Backup is not covered by AppleCare and is offered as a fee-based service. Pricing subject to change. **
|Sunday||12:30-PM – 5:30 PM|
101 N. Main St. Ste. I Greenville, SC 29601-4841
Phone: 864-236-8383 Fax: 864-236-8504