ProActive Cloud

Complete Managed Services for Mac

Starting at only $29.99/month* + $100.00 setup fee

     ProActiveCloud Backup w/ Remote File Access • ProActive System Maintenance •  ProActive Hardware Monitoring • Unlimited Hardware Diagnostics • Unlimited Free In-Store Tech Support, Priority Service and Hardware Upgrades • Unlimited Remote Assistance • Unlimited Software Installations

 

Your Technology Problems Have Met Their Match

Unlimited Software & Hardware Installs + Labor Coverage

Want to add more memory, hard drive or other upgrades in the future? Buy the part from us and we will install it for free! Want to make sure your software is professionally installed? Buy the software from us and we’ll install it for free! Unlimited Labor Coverage. You can have peace of mind knowing that you will not have runaway labor charges while on our plan.

Cloud Services & Backup

PROtect your important data. Documents, Pictures, Events you want to remember. Keep them safe in our 256-bit encrypted Cloud. Your data resides in multiple data centers across the US, but can only be accessed via your password. The ultimate in reliability and privacy. In addition, share your files with friends or coworkers.  You can access all of your files from our ProActive Cloud​ website with any Computer or mobile device. 

PROactive Maintenance

Enjoy enterprise-grade management of your computer for a fraction of the cost. Our management software automati­cally fixes problems in the background, scans for failing hardware, runs automated maintenance scripts, installs important updates and runs frequent tune-ups to your machine all performed behind the scenes so that you can focus on your needs.

Unlimited Diagnostics, Maintenance, & Expedited Service

Bring in your computer as many times as you want and we will physically clean it and give you a FREE comprehensive tune-up! Normally $99, yours FREE! Plus no Diagnostic fees as long as you have an active plan on your Mac.

Don’t wait in long lines. As a PROCareCloud member, you get moved to the front of the line to ensure you the fastest turnaround times possible.

 

Remote Support

Having problems? Most issues can be solved by our PROS over the Internet! No matter where you are in the world, iStore can solve your computer problems

With your permission, we can remotely login to your computer and fix most computer problems without you having to bring your computer into our shop! Talk about white-glove service!r iStore uses only enterprise grade remote support software & encryption so you can rest assured your protected at all times

ProActive Security

Reduce the threat of viruses, spyware, and malware with enterprise-grade security software to protect you from hackers. Eliminate the need to update and purchase security software.

Let the PROS protect you from Internet threats. We use Enterprise Grade Malware remediation on a timely regular schedule to keep you protected at all times. We manage the automation and remediation automatically for you

 

Sign-Up Today!

Fully Automated Security, Backup, and Helpdesk Solution Made for Mac.  Perfected by iStore.

Complete Managed Services for Mac. ProActive Cloud is a a Fully Automated Security, Backup, and Helpdesk Solution Made for Mac, Perfected by iStore

 

Don’t worry about calling 1-800-Wait-ln-Line. With unlimited FREE Tech Support from iStore, you will talk to a local tech that speaks your language. You’ll never have to pay to get a question answered again

Apple Consultants Network

 

Sign-Up Today!

Fully Automated Security, Backup, and Helpdesk Solution Made for Mac.  Perfected by iStore.

What Our Customers Are Saying

Aaron and his staff have supported our business and my family’s personal computing needs for 5+ years. Very responsive, knowledgeable and well-informed.from the iStore over the past several years. Their customer service is outstanding. Aaron and Chris are always available to answer questions and handle any issues that arise in a very timely manner.

Kelly F.

I bought a desktop here last year and no matter what comes up, I can come in and Collin and Joey there to offer support and encouragement. Without them, I don’t know how I’d make it through the anxiety that hits when a password doesn’t work or my iPhone’s acting up. GREAT GUYS, GREAT SERVICE. Wish I could leave 10 stars

Sandra A.

“iStore has consistently provided high-quality support for our office. Response time and availability have always been phenomenal. Their customer care and industry knowledge are exceptional. I would highly recommend them to anyone looking for Apple products and services.”

Janet L.

“My company established a relationship with iStore when we decided to replace all of our PC office computers with iMacs. iStore was very professional and prompt in setting up and installing our new computers, and they have continued to be very responsive and knowledgeable any time we have needed ongoing IT support. I would not hesitate to refer any person or business to iStore.”

Lynn B.

Aaron at iStore offers excellent products and customer service. He helps me choose the right products and ensures that I know how to use them to their full potential and quickly resolve any problems or questions. We had a server hardware issue that was resolved within hours

Christy J.

This place is fantastic. I’ve had 2 issues that they’ve helped me with immensely. 1st, when my laptop had issues from water in the trackpad Apple wanted a flat fee of $700+ to fix (probably almost what laptop was worth). They fixed that one part for less than $200 (don’t remember exactly, only that it was totally reasonable). 2nd – I had a ton of issues with my laptop being slow, and they helped me understand how to solve the issue and it’s way more optimal now for what I need and I’m easily 10x more productive on it. I can’t recommend them enough.

Ashley B.

Business Hours

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SundayClosed

101 N. Main St. Ste. I Greenville, SC 29601-4841
Phone: 864-236-8383 Fax: 864-236-8504

Map & Directions

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